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Cookie Policy

Last updated: January 1, 2026

This Cookie Policy explains how ALUS CATERING uses cookies and similar tracking technologies when you visit our website. By using our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be: • Session cookies: Temporary cookies that are deleted when you close your browser • Persistent cookies: Remain on your device for a set period or until you delete them • First-party cookies: Set by the website you are visiting • Third-party cookies: Set by domains other than the one you are visiting

2. How We Use Cookies

We use cookies for the following purposes: Essential Cookies (Required): • Enable core website functionality • Remember items in your shopping cart • Maintain your session during checkout • Ensure website security Functional Cookies: • Remember your preferences and settings • Save your login information (if you choose) • Customize your browsing experience Analytics Cookies: • Understand how visitors use our website • Identify popular pages and products • Measure the effectiveness of our marketing • Improve website performance Marketing Cookies: • Deliver relevant advertisements • Measure ad campaign performance • Limit the number of times you see an ad • Track conversions from our marketing efforts

3. Types of Cookies We Use

Below are the specific cookies we use on our website: Essential Cookies: • session_id: Maintains your shopping session • cart_items: Stores your shopping cart contents • csrf_token: Protects against cross-site request forgery Analytics Cookies: • _ga (Google Analytics): Tracks website usage • _gid (Google Analytics): Distinguishes users • _gat (Google Analytics): Limits request rate Functional Cookies: • user_preferences: Remembers your settings • recently_viewed: Tracks products you've viewed Marketing Cookies: • _fbp (Facebook Pixel): Tracks Facebook ad conversions • _gcl_au (Google Ads): Measures Google ad performance

4. Managing Cookies

You can control and manage cookies through your browser settings: Google Chrome: Settings → Privacy and Security → Cookies and other site data Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data Safari: Preferences → Privacy → Cookies and website data Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies Please note that disabling certain cookies may affect the functionality of our website, particularly essential cookies required for shopping and checkout.

5. Third-Party Cookies

We use services from third parties that may set cookies on your device: • Google Analytics: Website analytics and performance measurement • Google Ads: Advertising and conversion tracking • Facebook/Meta: Social media advertising • PayFast: Secure payment processing These third parties have their own privacy and cookie policies. We recommend reviewing their policies for more information about how they use cookies.

6. Cookie Consent

When you first visit our website, you will see a cookie consent banner. By clicking "Accept All" or continuing to use our website, you consent to the use of all cookies described in this policy. You can change your cookie preferences at any time by: • Clicking the cookie settings link in our website footer • Adjusting your browser settings as described above If you choose to reject non-essential cookies, some features of our website may not function optimally.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our use of cookies.

8. Contact Us

If you have questions about our Cookie Policy or how we use cookies, please contact us: ALUS CATERING B 206 CLERNAVILLE CLERNAVILLE KWA-ZULU NATAL 3680 South Africa Email: privacy@aluscatering.co.za Phone: +27 83 6688 092